However, designing for touchfree user interfaces is a challenge in itself. Coupled with the evidence from the spread of COVID-19, much more needs to be done regarding the cleanliness of British public spaces going forward in order to establish public trust in touchscreens. These opinions are not unprecedented, as 2009 research conducted on London’s public transport network and a public space in a hospital revealed that over 60% of touch surfaces had high levels of bacterial contamination. ”Touch-free” experiences will comprise a clever mix of tracking, haptics and voice to facilitate interactions. In restaurants, would-be UK diners said they would prefer touchless gesture ordering instead of making orders across a counter, or to use mobile apps, instead of using touchscreens. How do you design contactless, self service interfaces suitable for future users and experiences?ħ1% of consumers in the UK said they expect to interact with touchless technologies, such as gesture interfaces, in the future. 88% of people think of touchscreens as unhygienic and as a result this has led to a brand new challenge for millions of businesses relying on touch such as: airport screens, museum interaction, ATMs, fast food ordering, machine controls, and hospital equipment. Join Digital Catapult’s upcoming masterclass with Ocean Outdoor and Ultraleap – exploring how immersive design and haptics technology can enable businesses to adapt to changing user attitudes, towards touchscreen interfaces as we prepare and design for a “touchfree world”.ĬOVID-19 has driven hyper-awareness of possible implications of touchable surfaces, resulting in behaviour and attitude changes.
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